Shipping and Returns
Shipping Policy
At Da Luigi Gourmet, we offer fast and reliable shipping to all our customers. We use high-quality packaging materials to ensure that your order arrives in perfect condition.
Shipping costs will vary depending on your location and the size of your order. Please allow 1-3 business days for processing and handling.
Once your order has been shipped, you will receive a tracking number via email. If you have any questions or concerns about our shipping methods or costs, please don't hesitate to contact us.
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FOR INTERNATIONAL SHIPPING CONTACT US BEFORE PURCHASE
Return & Exchange Policy
We want all our customers to be completely satisfied with their purchase from Da Luigi Gourmet.
If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your order to request a return or exchange.
All returns and exchanges must be in their original packaging and in unused condition. Once we receive your return, we will process your refund or exchange within 5 business days.
Please note that shipping costs are non-refundable and customers are responsible for return shipping costs unless the item received was damaged or defective.
If you receive a damaged or defective item, please contact us immediately and we will provide further instructions on how to proceed.